Verifying Your cv55 Account Identity
Account verification is the step we use to confirm that your balance belongs to you and that withdrawals reach the right person. We ask for a government-issued identity document — your MyKad is the most straightforward option — plus a photo that matches the name on your cv55 account. Once our team reviews the documents, your account is marked verified and future
withdrawals skip the document-upload stage entirely. Think of it as a one-time process that protects your funds from unauthorised access, not a hurdle we put in your way. Players in George Town and across Malaysia move through this step once and do not revisit it.
- Upload your identity document — Submit a clear photo of your MyKad — front and back — through the verification section of your account settings. Make sure the text is fully visible and the image is not cropped.
- Submit a selfie or face match — We may ask for a selfie holding your MyKad so we can confirm the document and the account holder are the same person. This is a standard security check.
- Wait for our review team — Our team reviews submitted documents in order of arrival. You will receive a notification inside your account once verification is complete and approved.
- Unlock full withdrawal access — A verified account has no additional document steps on future withdrawals. Your balance, payout methods and transaction history are all accessible without further review.